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The pharmacist's tools
No order is ever imposed on the pharmacy. The pharmacist keeps the same powers as at the counter, with better tools.
- A clear processing queue. Orders received, in preparation, ready: no order gets lost between receipt and handover.
- Refusal, at any time. The pharmacist can refuse or cancel any order, without justification, and reach the patient by phone or messaging.
- Suspension in one gesture. The pharmacy can suspend its deliveries; the information is shown immediately on the patient side.
- Named roles. Every action is attributed to an identified person at the pharmacy: owner, pharmacist, staff.
- Connected to the pharmacy's software environment. The integration is designed to connect to the management software in use in Luxembourg pharmacies; its exact terms remain to be settled with the profession.